1. SMS Program Overview

By opting in to receive SMS/text messages from Scale Exotics or our partner rental businesses, you agree to the following terms and conditions. These terms govern our text messaging communications with you.

Program Name: Scale Exotics Vehicle Rental Alerts

Program Description: Receive promotional offers, booking confirmations, appointment reminders, availability updates, and customer service communications related to exotic and luxury vehicle rentals.

2. Message Types

By opting in, you may receive the following types of text messages:

Promotional Messages: Special offers, discounts, deals, and new vehicle availability
Transactional Messages: Booking confirmations, rental reminders, payment receipts
Appointment Reminders: Pickup/drop-off reminders, inspection appointments
Customer Service: Responses to your inquiries and support communications
Account Updates: Important information about your rental or account

3. Message Frequency

Message frequency varies based on your interactions and preferences. You may receive:

Up to 10 promotional messages per month
Transactional messages as needed for active bookings
Appointment reminders 24-48 hours before scheduled events

Frequency may increase during special promotions or if you have multiple active inquiries.

4. Costs and Carrier Fees

Message and data rates may apply. You are responsible for any charges from your mobile carrier for sending or receiving text messages. Check with your carrier for details about your messaging plan.

Scale Exotics does not charge a fee for sending text messages, but standard carrier messaging rates apply.

5. How to Opt Out

You can stop receiving text messages at any time using any of these methods:

Text STOP: Reply STOP to any message to unsubscribe from all promotional messages
Text CANCEL: Reply CANCEL, END, QUIT, or UNSUBSCRIBE to any message
Email: Contact us at info@scalexotics.com with your phone number and opt-out request

After opting out, you will receive a single confirmation message. No further promotional messages will be sent. Note: You may still receive transactional messages for active bookings.

6. How to Get Help

For assistance with our SMS program:

Text HELP: Reply HELP to any message for support information
Email: Contact us at info@scalexotics.com
Phone: Call our support team during business hours

7. Consent Requirements

By opting in to our SMS program, you confirm that:

You are at least 18 years of age
You are the account holder or have authorization from the account holder
You consent to receive automated marketing and informational text messages
Your consent is not a condition of purchasing any goods or services

Important: Consent to receive text messages is not required to make a purchase or rental. You can still use our services without subscribing to text messages.

8. Supported Carriers

Our SMS service is supported by major U.S. carriers including but not limited to: AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and other regional carriers. Carriers are not liable for delayed or undelivered messages.

9. Privacy

Your privacy is important to us. Your mobile phone number and SMS consent information will be handled in accordance with our Privacy Policy.

Key points:

We do not sell, rent, or share your phone number with third parties for marketing purposes
Your information is shared only with our SMS service provider for message delivery
We maintain records of consent for regulatory compliance

10. Age-Restricted Services

Our rental services have age requirements (typically 25 years or older for exotic vehicle rentals). By providing your phone number, you confirm that you meet the minimum age requirements for our services as specified during the booking process.

11. Changes to Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.

12. Contact Information

If you have questions about these SMS Terms & Conditions, please contact us:

Email: info@scalexotics.com
Text: Reply HELP to any message